fb678 Terms and Conditions

1. General Terms and Definitions

This document forms a legal agreement between fb678 ("Platform", "we", "us") and anyone who uses our website and services ("user", "player", "you"). fb678 is an online casino and sports betting platform, operated at https://fb678.cam.

Some important terms used in these rules and conditions are defined as follows:

• "Platform" — The fb678 website, mobile site and all related services.
• "Account" — The personal profile registered by a user.
• "Balance" — The amount of funds held in an account.
• "Bonus" — Additional credits or benefits given as a promotional offer.
• "Wagering Requirement" — The condition requiring a specified amount of bets to be placed before bonus funds can be withdrawn.

By accessing, registering on, or using any service on our platform, you are considered to have read, understood and accepted these complete terms and conditions.

2. Account Registration and Eligibility

To open an account at fb678, users must meet the following conditions:

• You must be an individual person; registration on behalf of a corporate entity is not permitted.
• Each person may open only one account. If a single person holds multiple accounts, all of them will be closed and deposited funds may be forfeited.
• All information provided at the time of registration must be accurate, complete and up to date.
• Your account password and login details must be kept completely confidential and must not be shared with anyone else.
• Transferring or selling an account to a third party is strictly prohibited.

If any information is found to be false or misleading, fb678 reserves the right to cancel the account at any time.

2.1 Identity Verification (KYC)

For account verification, we may at any time request a user's identity document (national ID card, passport or driving licence), proof of address and payment method details. Withdrawals may be held pending until verification is complete.

3. Age Restrictions

By registering, you declare that you are at least 21 years of age. If any user registers by providing a false age, that account will be closed immediately and any deposited or won funds will be forfeited.

fb678 places the highest importance on protecting minors from gaming. If we suspect that an account is being used by a minor, we will immediately suspend that account and begin a verification process.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

For deposits at fb678, we support the following methods: bKash, Nagad, Rocket and direct bank transfer.

• Deposited funds must come only from your own bank or mobile financial service account.
• Deposits made through a third party are strictly prohibited.
• fb678 does not charge any additional fee on deposits; however, the payment provider's own charges may apply.

4.2 Withdrawal Rules

• Withdrawals will be made only via the same method used for the deposit, in accordance with our anti-money laundering policy.
• Identity verification (KYC) must be completed before the first withdrawal.
• Withdrawals may be blocked if bonus-related wagering requirements have not been met.
• In the case of unusual or suspicious transactions, fb678 reserves the right to hold the withdrawal and conduct an investigation.

5. Bonus and Promotion Terms

fb678 offers various types of bonuses and promotional offers to its users. Each bonus has its own terms, which are detailed on the relevant offer page.

5.1 Welcome Bonus

For example: if you deposit ৳1,000 and receive a ৳2,000 bonus, you must complete bets worth (৳1,000 + ৳2,000) × 10 = ৳30,000 before making a withdrawal.

• The welcome bonus can be claimed only once per user.
• The account must be fully verified before claiming a bonus.
• Bonus funds cannot be transferred to a third party.
• Multiple bonuses may not apply at the same time — the terms of each offer apply separately.

5.2 VIP Cashback Program

The fb678 VIP program has four tiers, each with a weekly cashback benefit:

• Bronze: Weekly cashback up to 0.4%
• Silver: Weekly cashback up to 0.8%
• Gold: Weekly cashback up to 1.1%
• Platinum: Weekly cashback up to 1.5%

You can advance to a higher tier based on consistent regular play and engagement with the platform. Cashback terms are subject to change.

6. Betting and Gaming Rules

The following rules must be followed when playing any type of game at fb678:

• Each game has its own rules, which can be found within the game. Following those rules is mandatory.
• If a game remains incomplete due to a technical error or system failure, the bets for the relevant round may be cancelled and funds will be returned.
• Winnings cannot be claimed from fb678 for issues arising from software or network errors.
• The outcome of each bet is independent and does not depend on previous outcomes.

All our games are operated by a fair and verifiable Random Number Generator (RNG), which ensures fair play.

7. Prohibited Activities

The following activities are strictly prohibited at fb678 and may result in account termination:

• Bonus abuse — attempting to claim the same bonus more than once.
• Collusion or playing in a group to manipulate outcomes.
• Using automated software, bots or scripts to play.
• Using the platform for money laundering or illegal financial activities.
• Registering using a fraudulent identity.
• Attempting to exploit errors or bugs in the system or software for gain.
• Harassing or threatening other users.

8. Account Closure and Suspension

fb678 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Failure to complete identity verification.
• Suspicious or fraudulent activity.
• A court order or legal obligation.
• Extended period of inactivity.

Users may also request closure of their account at any time. In such cases, any valid balance will be returned, however bonus funds will be cancelled.

9. Personal Information and Privacy

fb678 is committed to protecting the personal information of its users. Details on how we collect, use and store information can be found on our Privacy Policy page.

By registering, you agree that fb678 may use the information you provide for the purposes of delivering services, verifying identity and complying with legal obligations.

• We never sell your information to third parties.
• All our transactions are secured by SSL encryption.
• Your information is used only to the extent necessary for providing services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, fb678 will not bear any liability for the following:

• A game remaining incomplete due to loss of internet connection or a technical error.
• Any loss caused by a problem with the user's own device.
• Delays or errors from a third-party payment gateway.
• Loss resulting from unauthorised third-party access to an account.

fb678's total liability will never exceed the amount deposited in the relevant transaction.

11. Responsible Gaming

fb678 firmly believes in responsible gaming. We encourage all users to play within their limits.

We offer the following features:

• Deposit Limits: Users can set daily, weekly or monthly deposit limits.
• Reality Check: A feature that reminds you of your playing time at set intervals.
• Self-Exclusion: The option to voluntarily close your account for a set period of time.
• Support: Help is available 24/7 via live chat.

If you feel that you or someone close to you is experiencing a gaming addiction problem, please contact our support team.

12. Dispute Resolution

If you have a complaint about any matter, please contact our customer service team first. We generally try to resolve all complaints promptly.

• After a complaint is submitted, we will provide an initial response within 7 business days.
• Complex matters may take up to 30 days to resolve.
• In the case of any dispute, fb678's gaming logs and records will be considered as final evidence.

To submit a complaint, contact us via live chat or email ([email protected]).

13. Changes to Terms

fb678 reserves the right to modify these terms and conditions at any time. For significant changes, we will notify users by email or through the site.

Continuing to use the platform after changes take effect will be considered as your acceptance of the new terms. It is therefore recommended that you check this page regularly.

14. Contact

If you have any questions about these terms and conditions, please contact us in the following ways:

• Live Chat: Available 24/7, support is available in Bengali.
• Email: [email protected]

These terms and conditions were last updated on 1 January 2026. Previous versions are considered void from this date.